BOARD POLICIES

BD-1-01            Mandate of Organization

BD-1-02            Legal Compliance

BD-1-03            Governance Model

BD-1-04            Board Job Description

BD-1-05            Directors Code of Ethics

BD-1-06            Breach of Ethics Investigation

BD-1-07            Meetings

BD-1-08            Meeting Preparation

BD-1-09            Continuous Quality Improvement

BD-1-10            Conflict of Interest

BD-1-11            Corporate Partnerships

BD-1-12            In Camera Minutes

GENERAL ADMINISTRATION POLICIES

Financial Policies

GA-1-01            Finance Committee

GA-1-02            Budget Preparation

GA-1-03            Monthly Statements

GA-1-04            Unbudgeted Expenditures

GA-1-05            Annual Audit

GA-1-06            Financial Records

GA-1-07            Allocations

GA-1-08            Charitable Status

GA-1-09            Fundraising Activities

GA-1-10            Variety Show

GA-1-11            Invoices

GA-1-12            Signing Authority

GA-1-13            Payables

GA-1-14            Receipts

GA-1-15            Payroll

GA-1-16            Payslips

GA-1-17            Petty Cash

GA-1-18            Cheque Authorization

GA-1-19            Deficit Budget

GA-1-20            Purchase Orders

GA-1-21            Insurance

GA-1-22            Inventory

GA-1-23            Use of Credit Card

GA-1-24            Internet Access to Bank Accounts

Human Resources

GA-2-01            Hiring Practice

GA-2-02            Applicant Qualifications, Credentials & Reference Checks

GA-2-03            Job Postings

GA-2-04            Interviews

GA-2-05            License to Practice

GA-2-06            Criminal Record Checks

GA-2-07            New Staff Orientation

GA-2-08            Code of Ethics/Confidentiality

GA-2-09            Hours of Work

GA-2-10            Flex Time

GA-2-11            Time Sheets

GA-2-12            Leave Requests

GA-2-13            Performance Review/Evaluation

GA-2-14            Personnel Files

GA-2-15            Education Funds

GA-2-16            Retirement

GA-2-17            Staff Meetings

GA-2-18            Supervisors Meetings

GA-2-19            Staff In-Service

GA-2-20            Mileage Claims

GA-2-21            Signing In/Out

GA-2-22            Conflict Resolution

GA-2-23            Harassment Free Work Place

GA-2-24            Vehicle Insurance

Health & Safety

GA-3-01            O. H. & S. Committee

GA-3-02            Committee Functions

GA-3-03            H & S Inspections

GA-3-04            Incident Reports

GA-3-05            Client Incident Reports

GA-3-06            WCB Injury Reports

GA-3-07            Fire Safety Plan

GA-3-08            Fire Safety Plan Training

GA-3-09            Emergency Evacuation Plan

GA-3-10            Cold Weather Evacuation Plan

GA-3-11            Non-Emergency Evacuation

GA-3-12            Evacuation Drills

GA-3-13            Security

GA-3-14            Security Alarm System

GA-3-15            Universal Precautions

GA-3-16            Hand Washing

GA-3-17            Staff Medications

GA-3-18            Paramedical Emergency

GA-3-19            Home Visits

GA-3-20            Home Visit Security

GA-3-21            Home Visit After Hours Security

GA-3-22            Travel Emergency Kit

GA-3-23            Smoking

GA-3-24            Suspected Break and Enters

GA-3-25            Transporting Clients

GA-3-26            Traffic Violations and Vehicle Theft Damage

GA-3-27            Aggressive Behavior

GA-3-28            First Aid Training

GA-3-29         Natural Disaster Evacuation Plan

Service Delivery

GA-4-01            Access to Services

GA-4-02            Referrals

GA-4-03            Intake Committee

GA-4-04            New Referral Process

GA-4-05            Intake Consultation

GA-4-06            Internal Recommendations

GA-4-07            External Recommendations

GA-4-08            Initial Visit

GA-4-09            Accessibility

GA-4-10            Complaint Policy

GA-4-11            B.C. Personal Information Protection Act (BCPIPA)

GA-4-12            Location of Service

GA-4-13            Team Plan Meetings

GA-4-14            Family Centred Practice

GA-4-15            Multiculturalism

GA-4-16            Wait Lists

GA-4-17            Cancellations-Staff Initiated

GA-4-18            No Show and Cancellations

GA-4-19            Appointments at CDC, S.D. No. 28 DAO or Schools

GA-4-20            Role of Advisory Committee

GA-4-21            Home Visits

GA-4-22            Communication with Parents

GA-4-23            Discharges

GA-4-24            Discontinuations

GA-4-25            Discontinuation Reports: Contents

GA-4-26            Kindergarten Transitions

GA-4-27            Children in Care

GA-4-28            Co-Therapy Agreements

GA-4-29            Specialized Teams

GA-4-30            Ministry Billing

Child Protection/Security

GA-5-01            Legal Requirement to Report

GA-5-02            Response to Abuse Disclosure

GA-5-03            Documentation of Reportable Incidents (Licensing)

GA-5-04            Documenting Atypical Behaviour

GA-5-05            Signs of Physical Abuse

GA-5-06            Signs of Sexual Abuse

GA-5-07            Clarifying Concerns With Parents

GA-5-08            Allegation of Mistreatment of Child by Staff

GA-5-09            Responsibility for Reporting

GA-5-10            Rights of Staff

GA-5-11            Recommendations for Staff

GA-5-12            Missing Child

GA-5-13            Custody Agreements

GA-5-14            Non-Custodial Parent

GA-5-15            Release of Children

GA-5-16            Constant Supervision of Children

Child Health

GA-6-01            Signs and Symptoms of Illness

GA-6-02            Reporting Communicable Diseases

GA-6-03            Sanitizing Playrooms and Therapy Rooms

GA-6-04            Food Storage, Preparation, Handling

GA-6-05            Nutrition

GA-6-06            Client with HIV/Hepatitis

GA-6-07            Effective Hand Washing for Children

GA-6-08            Discipline/Guidance

GA-6-09            Use of Hands-On Guidance for Children

GA-6-10            Positive Guidance

GA-6-11            Showing Affection

GA-6-12            Equipment Care

GA-6-13            Transportation of a Sick Child



Volunteers

GA-7-01            Volunteer Philosophy

GA-7-02            Applications

GA-7-03            Scheduling

GA-7-04            Commitment

GA-7-05            Assignment of Tasks

GA-7-06            Supervision of Volunteers/Practicum Students

Administration Policies

GA-8-01            Cold Weather

GA-8-02            Use of Office Equipment

GA-8-03            Mail

GA-8-04            Public Relations

GA-8-05            Internet/E-mail Usage

GA-8-06            Court Subpoena

GA-8-07            Private Practise Agreements

GA-8-08            Prevention of Waste, Fraud, Abuse, and Wrongdoing

GA-8-09            Whistleblower’s Policy

GA-8-10            Catalogues

GA-8-11            CQI: Terms of Reference

GA-8-12            Receipt of Equipment

GA-8-13            Items for Loan

GA-8-14            Policy/Procedure Manual

GA-8-15            Network Backup

GA-8-16            Computer Virus Protection

GA-8-17            Contractual Relationships

CLIENT FILE POLICIES

General:

CF-1-01             Opening or Re-Opening Client Files

CF-1-02             Location of Client Files

CF-1-03             Closing Client Files

CF-1-04             Circulation of Information

CF-1-05             Client File Recording

CF-1-06             Audit

CF-1-07             Access to Client Files

CF-1-08             Maintaining Client Confidentiality

Contents

CF-2-01             Order of Contents

CF-2-02             Base Sheet

CF-2-03             Consent Forms

CF-2-04             Client Rights

CF-2-05             Client Complaints Policy

CF-2-06             Custody Order

CF-2-07             Alert Section

CF-2-08             Service Recommendations & Discontinuations

CF-2-09             Administration-Type Documents

CF-2-10             Incident/Accident Forms

CF-2-11             Team Plan/Goals

CF-2-12             Internal Documents

CF-2-13             Team Member List

CF-2-14             External Documents

PREGNANCY OUTREACH PROGRAM POLICIES

Client Education & Support

PO-1-01            Donated Infant Equipment/Furniture

PO-1-02            Donated Maternity & Baby Clothing

PO-1-03            Inividual Support Plan

PO-1-04            Individual Support

PO-1-05            Food Vouchers

PO-1-06            Drop-Ins

PO-1-07            Referrals to Other Agencies

PO-1-08            Prenatal Vitamin/Mineral Supplements/Vitamin D Drops

PO-1-09            Community Kitchen

PO-1-10            Pregnancy Loss

PO-1-11            Pregnancy Testing

PO-1-12            Doula Fund

Client Confidentiality

PO-2-01            Protecting Client Confidentiality

PO-2-02            Client Records

Program Admission

PO-3-01            Admission Process & Documentation

PO-3-02            Referrals

PO-3-03            Eligibility Assessment

PO-3-04            Discharge Process & Documentation

Program Reporting

PO-4-01            Advisory Committee Role

PO-4-02            Reports to Advisory Committee

PO-4-03            Board Report

PO-4-04            Abbreviations

To Contact us please call (250)-992-2481